Some private hire operators and courier companies now use real-time identity checks powered by facial recognition technology. Unfortunately, this technology is often inaccurate, leading to false failures and causing drivers to be unfairly suspended or dismissed.

If you have been removed from a platform or lost your job due to an incorrect facial recognition result, you may have grounds to challenge the decision and pursue legal action.

Complete the form on this page to submit your details. Our team will refer your case to specialist solicitors who will review your situation and, if eligible, take legal action on your behalf.