Their newly updated terms state in black and white: the service fee they take from your fare can reach as high as 49%.
That’s nearly half of what a passenger pays. On a bad trip, you’re working for them, not for yourself.
They call it a “variable service fee” covering their costs. We call it a flexible tool to squeeze drivers. Short trip? Discounted ride? That’s when they take the biggest cut.
Transparency shouldn’t mean accepting exploitation.
A fee that can swing from 3% to 49% is designed to keep you guessing and powerless.
This isn’t about covering costs. It’s about maximising their profit from our labour and testing what we’ll tolerate.
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