Effective Date: 19 June 2025
Last Reviewed: 19 June 2025

Drivers Representation & Advocacy ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This policy outlines how we collect, use, and store your data in accordance with the UK General Data Protection Regulation (UK GDPR). 

1. Data We Collect 

• Name 

• Contact details (email, phone number, address) 

• Driver licence details 

• Casework or correspondence history 

2. How We Use Your Data 

We collect and use your data for the following purposes: 

• To assist with licence applications or reviews 

• To communicate with you about your case 

• To maintain accurate records 

3. Lawful Basis for Processing 

We process personal data under: 

• Legitimate interests: to provide services relevant to our mission 

• Legal obligation: where required to comply with law 

4. Data Sharing 

We do not sell or rent your data. We may share it with: 

• Legal authorities, if legally required 

• Licensing bodies, only with your consent 

• Other third-party organisations, only with your consent 

5. Data Storage 

Your data is stored securely in encrypted, access-controlled systems. We retain data for no longer than necessary. 

6. Your Rights 

You have the right to: 

• Access your data 

• Request correction or deletion 

• Object to processing 

• Lodge a complaint with the ICO 

7. Contact Us 

If you have any questions about this policy, contact: Drivers Representation & Advocacy 

Registered office address: 5 Brayford Square, London, England, E1 0SG. 

Email: support@dra.org.uk 

We do not make decisions by automated means about individuals and we do not transfer data outside the UK.

This policy is reviewed annually and updated where necessary.